A: Customers approach us for CAD outsourcing for a numerous reasons. One of the biggest advantages is of course cost-savings (more than 50% cost savings), without the headache of human resource management. Some customers simply can't find qualified people in their geography or are not able to retain good employees and they have no choice but to outsource. Startup companies and small group companies like to outsource too - they don't want to grow too big too early, without testing the waters. Others like the fact that they can count on reliable CAD Services Company without management headaches. A lot of designers don't want to get involved in detailing. For a lot of clients, we deliver work overnight or within a very short period of time and that's an incredible competitive advantage for our customers - they love the 24 hour work cycle.

A:The CAD outsourcing marketplace is changing rapidly, especially over last few years. Until recently, CAD outsourcing was not being openly discussed in the user meetings and conferences, however, that is changing quickly. Until a couple of years ago, only large Architectural and engineering firms were seriously pursuing CAD outsourcing and smaller firms were feeling left out. Indovance is changing that marketplace by offering even smaller firms an opportunity to leverage the competitive advantages of outsourcing and empowering them with CAD outsourcing solutions that really work. The number of firms that are currently outsourcing is still small (maybe 5% or less), however, within a short period of time (2-5 years), the number is expected to go up drastically and the companies that jump on the CAD outsourcing boat, will have a strong competitive advantage.

A:When we setup a studio (Back Office) for you, a dedicated team is allocated to work specifically on your projects, along with a team leader/ project manager. With a studio, you are the boss of your dedicated team and you control the project schedule, the project deadline and get regular project update (on demand). Communication is the key to the success of the outsourcing venture, and Indovance offers numerous ways of collaboration (email, telephone, instant messaging, FTP, web-conferencing, etc.) with your dedicated team. However, you decide how to collaborate, based on your preference or style of working. Indovance will manage the team and will deliver the project on-schedule and as per your quality standards. Indovance has strict quality assurance processes in place to review each and every drawing that is sent back to you, to ensure CAD accuracy and to make sure your in-house CAD standards are followed. We want you to feel as if the drawings were created in your own office, not remote office.

A: Three things: Full management commitment and allocation of project coordinator in your office that will be the one contact point for project coordination and who is really available for communication (email or telephone). Getting started with the first outsourcing project is invariably a bumpy ride to start with (for the first couple of weeks) and without strong management commitment, outsourcing simply cannot be successful. The second point is about communication and as much as Indovance will be available for project coordination and communication, it is important that someone from your office is available to provide timely information to the Indovance team and to keep the project work moving, especially during the early stages of our companies working together.

Lastly, it is also critical for the client to provide us with as much information about the project as possible. Apart from the project input data, typical other inputs should include the list of drawings we should be working on, a similar reference project for us to understand your drafting standards and requirements and any other material that is relevant for completing the project. Especially for the first project, it is helpful to lay out the expectations fully and communicate in as much length as possible - one important point to keep in mind is that more information is better than less, especially for the first project.

A:We work with small boutique shops to large firms, however, the size of the project we work on is not important, it's the regularity of the work. For most of the clients, we have setup studios (Back Offices) within our office and that has resulted in small dedicated teams to work for specific clients. It takes time for our teams to understand each others way of working and develop an understanding that is critical for long-term CAD outsourcing. In general, we have clients who provide us work either continuously or regularly. Having said that, we also work on one time project, if the project size is justifiable.

A:First, we are not brokers - the ones who accept projects from clients and then in-turn outsource to another company in Argentina, Philippines, China or India. We have our own offshore production office and we control the quality of the people we hire, the processes and every small detail that matters. Secondly, we are experienced working on hundreds of projects around the world and we have developed time-tested work processes to make outsourcing really work for you. Lastly, most firms work with large firms only - At Indovance, we work with a wide range of sizes of companies (1 Person Company to companies with hundreds of employees) - we bring the prowess of CAD outsourcing to the mainstream, not just to the big players.

A:Yes - we can forward you the agreement, once you are ready to outsource your first project.

A:When working with a dedicated team (Studio Model), the customer had direct access (emails) to his team in India and in general, before the end of the day (US time), the customer would upload the work content onto the FTP, email the Indian team the project specific comments and instructions for the day's work. By the time the customer in US reaches home in the evening, it's the start of the day in India and the Indovance team will download the project information and plan the rest of the work day accordingly. The project input can be in the form of marked-up images, CAD files, notes, sketches or anything else that would communicate the project work. Once the Indovance team has worked on the project, they will get it reviewed from the team leader and then upload the completed work along with comments, if any, for customer's review. By the time the US customer reaches the office the next day morning, the project work should be ready for him to download, review and either ask for modifications/ corrections or move on to the next task. Customer would also conduct regular (once a week or bi-weekly) web-conference meeting with the Indian team, to review the work progress and set agenda for the time ahead.

A:Yes. Indovance can setup FTP account for your company or we can also use your FTP, if you prefer.

A:Indovance maintains strict non-disclosure agreements with all of our customers and hence contractually, we are not allowed to publish our client list. However, you can read some of the client testimonials here. It might also help you to know that Indovance has worked on hundreds of client projects across the world and specifically we have some of the top Architectural and engineering firms in US on our clientele list.